Terms & Conditions

Last Updated: 2025

These Terms & Conditions (“Terms”) govern your use of the website and services provided by Independent Printer Support (“we,” “our,” or “us”). By accessing or using our website or chat support services, you agree to these Terms.

1. Service Description

Independent Printer Support provides independent third-party online chat support for general printer troubleshooting and informational guidance.

We are not affiliated with, endorsed by, authorized by, or associated with any printer manufacturer or brand.

2. No Manufacturer Affiliation

Our services do not replace manufacturer-authorized support. Any brand names mentioned during support interactions are used solely for identification purposes.

3. No Guarantees or Warranties

All services are provided on a best-effort basis. We do not guarantee resolution of any specific issue, compatibility, or outcome.

We make no warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

4. User Responsibilities

You agree to:

• Provide accurate and truthful information during chat interactions
• Use the website and services for lawful purposes only
• Follow instructions at your own discretion and responsibility

5. Limitation of Liability

To the maximum extent permitted by law, Independent Printer Support shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of or inability to use our services.

6. Third-Party Tools

Our website may utilize third-party tools such as chat software or analytics services. We are not responsible for the content, policies, or practices of third-party services.

7. Intellectual Property

All website content, text, and design elements are the property of Independent Printer Support unless otherwise stated.

All trademarks and brand names referenced belong to their respective owners.

8. Service Availability

We do not guarantee uninterrupted or continuous availability of our website or services. Access may be suspended temporarily for maintenance or technical reasons.

9. Termination

We reserve the right to suspend or terminate access to our services if these Terms are violated or if misuse is suspected.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the website after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

12. Contact Information

If you have questions regarding these Terms & Conditions, please contact us through the communication methods provided on our website.